Welcome to the Earnhardt Toyota online parts store, any discounts displayed are online only and not redeemable in store.

Returns Policy

  • Any local pickup orders will be saved for 4 weeks before being refunded and cancelled if not picked up.
  • All promotions shown are online only and not shown/honored in store.
  • Contact us to arrange for any returns.
  • Freight charges are non-refundable.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • Orders not checked by vin may be subjected to a 20% restocking fee.
  • Parts must be resalable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.
  • All damage claims claims must be submitted to us within 24 hours of receiving your order.
  • All missing package claims must be submitted to us within 48 hours of package showing delivered.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.